Providing you with what you need when you need it – that’s what we’re here for. By filling out the survey below you can tell us what you want and the best way for us to get it to you.

	Please select the option that best describes your relationship with ICM:    Broker/Consultant With ICM Clients    Current ICM Client    Broker/Consultant With Prospective ICM Clients     Prospective Client    Other Financial Professional What information were you looking for on ICM’s web site (select all that apply)?    Company Background    Product Information    Marketing Materials/Brochures    Educational Resources    Portfolio Information    Other (please specify)

	Have you ever called ICM’s Client Services team?    Yes    No If yes, how would you rate your level of satisfaction?    excellent    good    satisfactory    not satisfactory Do you have any specific comments? If no, why haven’t you called (select all that apply)?    I have a broker/consultant that I work with directly    I haven’t had a reason to call    I prefer other methods of communication    I didn’t know how to contact you    I didn’t feel comfortable contacting you How do you prefer to receive information?    mail    e-mail    fax If you have e-mail, how often do you check for new messages?    several times a day    once a day    once a week    less than once a week Do you have any additional comments/suggestions on how we can improve our client services?

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